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Billing & Insurance

To speak with a Financial Assistance Representative, please call 620-791-5054 or email


Paperless billing 


Goodbye, mailbox. Hello, inbox! With a MyChart account, you can conveniently view and pay your bills online anytime, anywhere. As of August 13, 2021, people with a MyChart account will automatically begin receiving paperless billing statements and no longer receive paper statements. 


No MyChart account? No problem. Simply sign up for a MyChart account.  


Already have an account but want to continue receiving paper billing statements? Log in to your MyChart account and select Billing Summary from the Menu. Then click on the “cancel paperless billing” link below your statement

Services and fees


We know healthcare services can be expensive, but it’s important to get the care that keeps you at your healthiest. In fact, over the long term, it can be more costly to delay care rather than plan it. We are here to help you understand care costs to make informed decisions specific to your needs and insurance coverage.


One way to begin understanding care costs is to use our self-service price estimate tool. For many common tests and procedures you can determine the cost of care your insurance will cover and better understand your out-of-pocket responsibilities.

We also offer financial counselors who are happy to talk with you personally. If you are a patient or caregiver for a patient at Great Bend and would like to discuss an estimate for care, call us Monday-Friday, 8:30 a.m.- 4:00 p.m., at 620-791-5054 or
620-791-6844. A trained counselor will answer your questions and make sure you understand the most realistic out of pocket costs, and payment options associated with your care – so you can focus on your health.

Support and assistance

Understanding your costs for care and procedures can be complicated. Let us help with an estimate for what you may pay.

Call: 620-791-5054 or 620-791-6844

The University of Kansas Health System - Great Bend Campus also offers a financial assistance program for patients who qualify.

Facility fees

  • This facility’s fees cover the use of the facility only. The facility fees do not include laboratory, pathology, surgeon, anesthesiologist, certified nurse anesthetist fees. You will be billed separately for these fees.

  • If you require special financial arrangements, please phone our office prior to your surgery to discuss alternative methods of payment.

  • The University of Kansas Health System - Great Bend Campus contracts with Elevate to assist eligible patients with no health insurance to secure medical coverage. There is no charge to the patient. This is a free service provided by the hospital.

Collections and payment policy


  • Each time a patient is admitted inpatient or outpatient, a new account is started. This means you can have multiple accounts with us at any given time.

  • Once services have been rendered to the patient, that hospital files a claim with the insurance company. After insurance has paid their portion, the patient will receive a statement for the remaining balance. You are responsible for any remaining balance your insurance company does not cover.

  • We do not turn anyone away for not having insurance. However; services received will be the patient’s responsibility.  Payment arrangements should be made prior to the date of service.


  • We will bill your primary and secondary insurance carriers, or governmental agency directly for the facility’s charges.

  • Be sure to bring your most current insurance, Medicare, or public assistance card with you on the day of your surgery. If you have more than one insurance carrier, we will also need accurate secondary billing information.

  • Please be aware of any admission policies your insurance plan may have. You or your physician may have to adhere to certain requirements in order to insure maximum reimbursement. Failure to obtain pre-authorization, physician referral, or a second opinion may greatly reduce or eliminate your benefits.


  • Medicare beneficiaries are welcome to receive services at this facility. This facility is certified by Medicare and complies with specified physical plant, staffing, safety and governance standards.

  • For more information on Medicare and your benefits, please visit

Financial assistance

  • The University of Kansas Health System - Great Bend Campus offers financial assistance to those who qualify.

  • The University of Kansas Health System - Great Bend Campus will not charge uninsured patients more than the amount generally billed (AGB) to insured patients.

  • All patients requesting financial assistance must be denied qualifications for public assistance prior to qualifying for financial assistance from The University of Kansas Health System - Great Bend Campus.

  • Patients whose income does not exceed 300% of the most current Poverty Income Guidelines will qualify for financial assistance.

  • Financial Assistance is considered payor of last resort. Upon qualification, a percentage of the patient account balance will be written off as charity and any remaining balance can be set up on a payment plan.

  • Financial Assistance is considered for a specified visit/account.

  • Patients will be notified in writing if they do or do not qualify for Financial Assistance.

  • The facility reserves the right to reverse the charity adjustment if the information provided by the patient in the application is later determined to be falsified. Failure to follow the payment plan will result in the balance of the account being turned in to collections.

Any person coming to The University of Kansas Health System - Great Bend Campus requesting assistance for a potential emergency medical condition/emergency services will receive a medical screening performed by a qualified provider to determine whether an emergency medical condition exists. Persons with emergency conditions will be treated and their condition stabilized without regard to ability to pay for services.

Emergency Room

Please be aware you will receive the following two bills if you visit our Emergency Room:

  1. Emergency Room Visit

  2. Emergency Room Physician Care

​Both bills will be submitted to insurance for payment. Once insurance has paid its portion, you will be responsible for the balance.

No Surprise Billing

Our patient-centered approach reaches every part of your health-system experience, including your medical billing. We are here to help you understand your expected medical bill. Learn more about No Surprise Billing, your rights and protections, and Good Faith Estimates for those not using insurance. Concerns about your bill? Contact us: 1-877-287-6268


Price Transparency

The Centers for Medicare and Medicaid Services (CMS) requires all hospitals to publish their charge description master. 

To offer our patients more information about costs and charges, we share our price transparency file*. This is a comprehensive listing of individual procedures, services and items billable to a hospital patient or a patient's health insurance provider. It is important to note the file does not reflect what a patient actually pays, but rather charges before specific variables, like insurance plans, are applied.

CMS requires all hospitals to share this document in the format provided here. We want you to be empowered with as much information as possible when making healthcare choices and planning for care – but we want you to understand there are many variables related to your specific care and your insurance coverage that aren’t accounted for here. You may use this document to become more informed. We also suggest our online price estimate tool and/or a call to our counselors to give you a more personalized estimate for your care, and for you to better understand your individual care costs. These resources take into account more information that is specific to you.

When reviewing this file, remember:


  • While this document outlines standard base charges, and certain other information, these are not necessarily charges a patient will have to pay.

  • Every patient is unique and actual payment is highly dependent upon a combination of factors.

  • Even for similar procedures at the same facility, what a patient actually pays may differ based on their insurance plan and other factors.

  • Cost is only one factor consumers should review when making healthcare decisions. Outcomes, quality/safety data and experiences should also be considered.

*Files will continue to be updated.

View price transparency file

To view The University of Kansas Health System - Great Bend Campus CDM please click the button below. If you have any questions about our CDM or your specific costs, you may call us at 620-791-5054 or 620-791-6844.

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